Terms & Conditions
These Terms & Conditions apply to purchases made through navqerix.com. By placing an order, you agree to the terms applicable to your transaction, subject to rights that cannot be excluded under applicable law.
1. Business Operator
Navqerix™ is operated by Shenzhen Huijicai Trading Co., Ltd.
2. Product Information
We make reasonable efforts to present product names, photographs, descriptions, available options and other relevant details accurately.
Color appearance may vary between screens, and packaging or minor visual details may change when a manufacturer updates a product.
3. Fragrance Experience
Scent perception is subjective and can vary depending on personal preference, room size, ventilation, temperature, product placement and other environmental factors.
4. Pricing
Prices are displayed on the website and may change from time to time. The price confirmed during checkout applies to the relevant order, subject to obvious errors or payment failures.
5. Orders
Orders may be subject to product availability, successful payment, verification and acceptance.
We may cancel or decline an order where reasonably necessary, including situations involving unavailable stock, obvious pricing errors, suspected unauthorized activity or unsuccessful payment verification.
6. Payment
Customers must provide accurate billing details and use a payment method available during checkout. Additional payment-provider terms may apply.
7. Delivery
Shipping and delivery are governed by our Shipping Policy. Estimated delivery times may be affected by carriers, destination, customs and circumstances outside our reasonable control.
8. Returns & Refunds
Return and refund requests are governed by our Return & Refund Policy and applicable consumer law.
9. Customer Responsibilities
Customers are responsible for providing accurate contact, billing and delivery information and for following any product-specific use, care or safety instructions supplied with a product.
10. Intellectual Property
Navqerix™ branding, website layouts, original text, graphics and other protected content may not be reproduced or commercially exploited without appropriate authorization except where permitted by law.
11. Prohibited Activity
Customers and visitors must not misuse the website, interfere with its security, submit fraudulent transactions, attempt unauthorized access or use the website for unlawful purposes.
12. Liability
Nothing in these terms excludes liability or statutory rights that cannot legally be excluded. To the extent permitted by applicable law, our responsibility is limited to losses reasonably connected with the relevant transaction.
13. Changes
We may update these Terms & Conditions when our services, operations or legal requirements change. The current version published on navqerix.com will apply.
14. Contact & Business Information
Brand: Navqerix™
Operator: Shenzhen Huijicai Trading Co., Ltd.
Owner: Ran Xiaolong
Website: navqerix.com
Email: service@navqerix.com
Phone: +86 130 4941 5390
Business Type: Online Retailer of Home Fragrance & Aroma Products
Service Hours: 8:00 AM–10:00 PM
Address: Room 102, Building L02, South China International Leather & Leather Goods Raw and Auxiliary Materials Logistics Zone (Phase I), No. 1 Huanan Avenue, Hehua Community, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong, China
Last updated: September 30, 2026